How do I make a payment for a Krixot purchase?
Krixot offers multiple methods to make a payment for your order: Credit Card, Debit Card, Net Banking, Amex, Master, Maestro cards and Cash on Delivery. All Credit/Debit card information remains confidential and private. Krixot and our trusted payment gateways use 256-bit SSL encryption to protect your card information.
Are there any hidden charges when I make a purchase on Krixot
There are absolutely no hidden charges when you make a purchase on Krixot. All prices include Value-Added Tax (VAT) and Central Sales Tax (CST) wherever applicable. The prices you see on our product pages are exactly what you pay for the item. We offer free delivery if the order is over Rs.500, otherwise you will be charged an additional Rs.125 for shipping. Additional charges for Cash On Delivery is Rs 45.
What is Cash on Delivery?
Cash-on-Delivery (CoD) is an alternative to paying by credit card or Net Banking. When you use our CoD service, you pay at the time of delivery, rather than paying at the time of purchase.
Are there any hidden terms and conditions for a CoD purchase?
The maximum order value for a CoD payment is Rs. 10,000. It’s strictly a cash-only payment method; e-Gift Vouchers or Store Credit cannot be used for CoD orders. Payment has to be made using Indian Rupees only. Please keep exact change.
How do I pay using a Credit/Debit card and is it safe?
We accept all VISA, MasterCard, Debit, Credit and American Express cards issued in India. Customers will need to key in their 16-digit Credit/Debit Card number and the 3 digit Card Verification. Value found on the back of the card and follow the step-by-step instructions on the payment gateway.All Credit/Debit card information remains private and confidential. Krixot and our trusted payment gateways use 256-bit SSL encryption to protect your card information.
Which debit/credit cards do you accept?
We accept all VISA, MasterCard, Maestro and American Express cards issued by Indian banks. Customers will need to key in their 16-digit Credit/Debit Card number and the 3 digit Card Verification Value found on the back of the card and follow the step-by-step instructions on the payment gateway.
For which banks do you accept payment through Internet Banking?
We accept payment through Internet Banking from almost all prominent Banks. Click here for complete list of banks.
How do I place a Cash-on-Delivery (CoD) Order?
After you enter the shipping addresses (with Pin Code), you will be prompted for Payment Option.
If the COD option is available for the given PIN code, you can select “Pay By Cash-on-Delivery”
On the next page, you will get an order confirmation message, but your shipment will be pending until a customer service representative verifies your order via phone at the number you provided on shipment address page.
Once verified and confirmed, we will process your order for shipment
You will be required to make a cash payment to our courier partner at the time of delivery of your order.
Other Payment Terms & Conditions for Cash on Delivery orders
- The maximum order value for CoD is Rs. 10,000
- Gift Vouchers or Store Credit cannot be used for CoD orders
- ONLY Cash Payment in Indian Rupees is accepted as payment.
- Additional Rs 125 will be charged for orders at or below Rs 500.
Refunds / Replacements
In case a product gets damaged during transit, you can either opt for a replacement or we can issue a credit note which will be a valid for one year. To process any such claims, customers must notify Krixot with a photograph of the damaged product within 48 hours of receipt of the product. We will bear the cost of sending you a replacement and getting the damaged product picked up from your place.